Today, wedding and event leads that don't get an immediate response can become unreachable
This generation of couples won't wait, probably won't respond to your follow-up (i.e. 'ghost' you), and won't explain why they went elsewhere.
ConvertAI responds the moment they enquire; qualifying, handling objections, and booking site visits before your team's day has even started.
SEO, paid media, listings, and reviews all exist to generate an enquiry. ConvertAI is the piece that makes sure that enquiry doesn't go cold: day or night, weekday or weekend. It's how we grow bookings for independent venues.
From enquiry to site visit, automatically
Enquiry Received
Via website chat, email, web form, WhatsApp, or social channels, day or night, any event type.
AI Responds Instantly
Introduces itself as your venue's assistant, answers questions about spaces, packages, and availability.
Lead Qualified
Dates unavailable? Comparing venues? Objections handled and your point of difference reinforced.
Site Visit Booked
ConvertAI books directly into your calendar. Your team wakes up to confirmed appointments.
How much is one missed event enquiry worth to you?
Everything your events team needs
24/7 Instant Response
Every enquiry answered in seconds, evenings, weekends and public holidays included.
Live Availability
The AI knows your calendar and answers date questions accurately in real time.
Full CRM & Pipeline
Every lead captured, logged, and tracked through a visual sales pipeline.
Automated Follow-Up
Leads that don't book immediately are nurtured, no one falls through the cracks.
From gala dinners to boardroom meetings
Weddings & Social Events
- Date & availability queries
- Package & pricing questions
- Capacity & space enquiries
- Site visit bookings
Corporate & Conference
- Event space enquiries
- AV & catering questions
- Multi-day & group bookings
- Rate & proposal requests
Responds across every channel
See ConvertAI in action
Explore our live demo venue site below. Chat with the AI assistant to experience how ConvertAI handles real event enquiries, from initial questions to booking a site visit.
💬 Click the chat widget in the bottom-right corner to start a conversation with ConvertAI.
Open in new tabDesigned to Book Site Visits
ConvertAI answers every question, overcomes objections and gently steers each conversation towards booking a site visit, the single most important step in the sales journey. With many venues reporting a better than 50% conversion rate from site visit to confirmed booking, every visit booked is revenue earned.
Every conversation, one dashboard
ConvertAI captures and centralises all inbound enquiries across web chat, email, social channels, WhatsApp and web forms into a single platform, making it easy for your sales team to keep track of every conversation and never miss a follow-up.
Built for Event Sales Teams
When a new enquiry lands, such as a wedding or event booking, ConvertAI automatically creates an opportunity in your sales pipeline, so your team can track, manage and maximise every revenue opportunity from the very first interaction.
"We had a couple book a site visit at 11pm on a Friday night. We wouldn't have seen that enquiry until Monday morning. The AI just handled it."
Functions & Events Manager, Melbourne Hotel Group
Common Questions
ConvertAI responds the instant an enquiry lands: 24 hours a day, 7 days a week, including evenings, weekends, and public holidays. Research shows businesses that respond within 5 minutes are 100 times more likely to make contact with a lead than those that wait 30 minutes. The industry average venue response time is 42 hours. ConvertAI eliminates that gap. Source: MIT Lead Response Management Study, Dr. James Oldroyd / Harvard Business Review, 2011.
See ConvertAI in action
Watch ConvertAI handle a live enquiry, then book your 20-minute demo.
Book a Free Demo