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Indigo Digital is a digital marketing agency for hospitality, wedding, and event businesses.

We specialise in delivering tailored digital marketing solutions designed to drive function leads, bookings and revenue for businesses just like yours.

Want more wedding and event bookings?

Book a 15-minute ‘Introductory Call’ with one of our experienced digital marketing experts today.

Our process begins with a Quick chat focussed on your business goals…

Have you wondered...

WHAT OUR

Clients Say

Frequently Asked Questions

Here are some of our common FAQs!

If you’ve got any additional questions, we’d love to know about it!
Email us at hello@indigodigital.com

It depends! There are so many variables affecting your results it’s impossible to give a ‘one-size-fits-all’ answer. That’s why we begin every new engagement by conducting a deep-dive analysis of your current digital footprint across the main pillars of your digital stack: SEO, Local SEO,  Digital Advertising, Social, Online Reviews and Reputation and Listings. We then compare the results to your main competitors and industry benchmarks. This gives us great insight into where to focus our efforts first to maximise your ROI.

Once again, it depends on the results you’re hoping to achieve. As a rough rule of thumb we suggest budgeting a minimum of $1,000 a month towards digital marketing. The results of your ‘Digital Snapshot Report’ will inform where to allocate this budget – whether it’s best to invest in SEO so your website ranks highly in Google Search Results (SERP) for your primary keywords, or perhaps paid ads (PPC or Social), organic social – or a mix of all the above. After our free, no-obligation ‘Digital Strategy Session’ we’ll make some recommendations to help guide you. Of course, at the end of the day, it all boils down to ensuring that have a positive ROI.

A member of our ‘Client Success Team’ will call you to discuss your individual circumstances and business growth objectives. We’ll also ask you to tell us your three most important competitors so we can generate your free ‘Digital Snapshot Report’ and compare your online presence with theirs. We’ll then schedule a time with you to take you through your report over Zoom and make recommendations.

  1. Define Your Brand Identity: Clearly articulate your brand values, mission, and unique selling points. This will guide all aspects of your online presence.

  2. Create a Professional Website: Design a user-friendly website that reflects your brand identity and provides valuable information to visitors. Ensure it is mobile-responsive for accessibility across devices.

  3. Optimise for Search Engines (SEO): Implement SEO strategies to improve your website’s visibility on search engines like Google. This involves keyword research, on-page optimisation, and quality content creation.

  4. Utilise Social Media: Choose relevant social media platforms where your target audience is active. Share engaging content, interact with followers, and use social media advertising to reach a wider audience.

  5. Content Marketing: Develop a content strategy that includes blog posts, videos, infographics, and other formats to provide value to your audience. Consistent, high-quality content can drive traffic to your website and establish your expertise in your industry.

  6. Email Marketing: Build an email list of interested customers and prospects. Send regular newsletters, promotions, and updates to keep them engaged and drive repeat business.

  7. Online Advertising: Consider using paid advertising channels such as Google Ads, Facebook Ads, or sponsored content to reach specific demographics and increase visibility.

  8. Monitor and Analyse: Track your online performance using tools like Google Analytics. Monitor website traffic, social media engagement, and conversion rates to identify areas for improvement and optimise your strategy accordingly.

  9. Customer Engagement: Interact with your audience through comments, messages, and reviews. Respond promptly and professionally to feedback to build trust and loyalty.

  10. Stay Updated: Keep up with the latest trends and technologies in digital marketing. Regularly review and adapt your online presence to stay competitive in your industry.

Yes, the initial consultation is free of charge, with no obligation to use any of our services after the consultation.

We’re a full-service digital agency focussed on small businesses. Many of our clients are owner-operators who don’t have the time or the staff to handle their digital marketing in-house so they engage us to do it all for them. Think of us as your outsourced digital marketing department!

Targeting and reaching your ideal customers online involves a combination of strategies tailored to your specific audience and business objectives. Here are some effective methods:

  1. Create Buyer Personas: Develop detailed profiles of your ideal customers based on demographics, interests, behaviours, and pain points. This will help you understand their needs and preferences better.

  2. Use Data Analytics: Utilise data analytics tools to gather insights about your audience’s online behaviour, such as website traffic, social media engagement, and conversion rates. Use this information to refine your targeting strategies.

  3. Keyword Research: Conduct keyword research to identify the terms and phrases your target audience is searching for online. Use these keywords to optimise your website content, blog posts, and online ads for better visibility in search engine results.

  4. Social Media Targeting: Take advantage of social media advertising platforms like Facebook Ads, Instagram Ads, LinkedIn Ads, and Twitter Ads to target specific demographics, interests, and behaviours. Use advanced targeting options to reach your ideal customers based on factors like age, location, interests, and online activity.

  5. Content Marketing: Create high-quality content that addresses the needs and interests of your target audience. Publish blog posts, articles, videos, infographics, and other formats that provide value and establish your expertise in your industry. Share this content on your website, social media channels, and email newsletters to attract and engage your ideal customers.

  6. Email Marketing: Build an email list of interested customers and prospects, and segment your email campaigns based on demographics, interests, and purchase history. Personalise your messages to provide relevant content and offers to different segments of your audience.

  7. Influencer Marketing: Collaborate with influencers and thought leaders in your industry who have a following that overlaps with your target audience. Partner with them to create sponsored content, host giveaways, or endorse your products/services to reach their followers effectively.

  8. Remarketing Campaigns: Implement remarketing campaigns to re-engage website visitors who have shown interest in your products or services but haven’t made a purchase. Show targeted ads to these visitors across various online platforms to encourage them to return and complete the conversion.

  9. Community Engagement: Participate in online communities, forums, and social media groups where your target audience gathers. Share valuable insights, answer questions, and engage in conversations to establish your brand as an authority and build relationships with potential customers.

  10. Monitor and Iterate: Continuously monitor the performance of your targeting efforts using analytics tools. Analyse the data to identify what’s working well and what needs improvement. Adjust your targeting strategies accordingly to optimise results over time.

By combining these strategies and adapting them to suit your unique business and audience, you can effectively target and reach your ideal customers online. Or you can let us do it all for you!

Digital marketing best practices are constantly evolving which is why many small business owners find it hard to keep up. Having said that we believe there are some fundamentals that small business owners should focus on before worrying too much about the latest trends. We will discuss these fundamentals with you during your ‘Digital Strategy Session’, however here are some of the latest trends to be aware of:

  1. Personalisation: Tailoring marketing efforts to individual preferences and behaviours continues to be a dominant trend. This includes personalised content, product recommendations, and communication based on user data.

  2. Video Marketing: Video content remains highly engaging and popular across various digital platforms. Short-form videos, live streaming, and interactive videos are particularly effective in capturing audience attention.

  3. Voice Search Optimisation: With the increasing use of voice-enabled devices and virtual assistants, optimising content for voice search queries is becoming essential. This involves understanding natural language patterns and conversational keywords.

  4. Artificial Intelligence (AI) and Machine Learning: AI-powered tools and algorithms are being used for data analysis, content creation, customer segmentation, and personalised recommendations. Small business owners can leverage AI to automate tasks, improve targeting, and enhance customer experiences.

  5. User-generated Content (UGC): Encouraging customers to create and share content related to your brand can boost authenticity and engagement. UGC can be leveraged across social media platforms, websites, and marketing campaigns.

  6. Interactive Content: Interactive content such as quizzes, polls, surveys, and augmented reality experiences captivate audiences and encourage active participation. This fosters engagement and helps brands stand out in crowded digital spaces.

  7. Social Commerce: Social media platforms are increasingly integrating e-commerce features, allowing users to discover and purchase products without leaving the platform. Brands can leverage social commerce for direct sales and streamlined customer experiences.

  8. Inclusive Marketing: Embracing diversity and inclusivity in marketing campaigns resonates with diverse audiences and fosters positive brand perception. Brands are focusing on representing a variety of cultures, backgrounds, and identities in their messaging.

The ‘Digital Snapshot Report’ is a personalised, comprehensive report that analyses your entire digital footprint and compares your business’s online presence to your competitors, arming you with insights into your business’ online marketing performance. Think of it as an MRI of your digital footprint.

The free ‘Digital Strategy Session’ to take you through the report takes around 45-60 minutes over Zoom. 

Prior to this meeting, we will call you to discuss your goals and define your top three competitors so we can compare your online presence to theirs. 

At the end of the session, we will make recommendations and send you a copy of the report and a recording of the Zoom meeting. 

There is no obligation to hire us as your agency and there is no charge for the report and recommendations.

No! We don’t have lock-in contracts or fixed terms. Our mission is to help you build your business and we want you to be so happy with the results we’re generating for you that you’ll never want to leave us! However, as a courtesy, we do ask that you engage us for a minimum of three months to begin with. At the end of this period, you’ll be in a good position to measure the positive impact we’ve had on your business. If after three months you’d like to end the relationship, you can do so with 30 days notice.

Absolutely not! That’s why we’re here. We’ll do all the technical stuff so you don’t have to and we’ll explain what we’re doing in plain English. 

The best way to start is buy scheduling an initial call. This will be an informal, 15-min chat about your goals and objectives. If we feel there’s a good fit, we’ll then begin generating your ‘Digital Snapshot Report’ and book in a time to take you through it over a 45-60 min. Zoom meeting. There’s no cost and no obligation to take the recommendations we make. Just hit the button below to schedule your initial appointment today!

The Indigo Digital Way

Tell us
about yourself

Schedule an initial 15-min, introductory chat by hitting the button below.

Digital Strategy Session

We'll create your free 'Digital Snapshot Report' and schedule a time to take you through it over a 45-60 min Zoom meeting.

Start your
journey

If we feel there's a good fit, we'll work together for a three month 'trial' after which you'll be in a position to measure the results we're generating.

Build your online presence

We'll work with you on a month-to-month, no lock-in contract basis to increase your online presence and drive more leads and sales.

Want more wedding and event bookings? Let's go!

Australia's leading hospitality marketing agency.